• How do I return items?
• How much are the shipping costs at Zalando Lounge?
• How do I cancel an order?
• How long does delivery take?
• Do I have to pay shipping costs in order to return one or more items?
• I'm not satisfied with an ordered item and would like to submit a complaint. How should I proceed?
• My package is being delivered to the wrong address. Is it possible to change the delivery address for an order that has already been placed?
• How do I check the status of my delivery?
• Can I return more than one order in the same parcel?
• How can I cancel my membership?