Vouchers

How can I receive a Zalando Lounge voucher?

Vouchers for our campaigns are send out periodically through our newsletter. If you already are a registered member, you can subscribe to the newsletter Read more...

Can I redeem a Zalando voucher code at Zalando Lounge?

Sadly, you can't redeem Zalando vouchers at Zalando Lounge. Read more...

How to redeem a voucher code?

Redeeming a voucher is simple: enter the voucher code into the field provided and click on Redeem. We will immediately deduct the voucher from your order Read more...

Do Zalando Lounge vouchers have an expiration date?

All Zalando Lounge vouchers are only valid for a limited period of time. Depending on the voucher, the expiration date may vary. Please check the voucher Read more...

Is it possible to combine vouchers?

Unfortunately, you can't combine multiple vouchers. You can only redeem one voucher per order. Read more...

What should I do if my voucher isn't accepted?

We recommend that you copy and paste the voucher code to avoid typos. If your voucher still does not work, the following questions can help you find the Read more...

Do I get my voucher back if I decide to cancel/return an order?

We will neither resend nor refund the vouchers you get via our newsletter and push notifications if you return items. This applies to both partial and Read more...

I forgot to enter my voucher code during the order process. Is it possible to redeem a voucher after I have placed an order?

You can only redeem a voucher before completing your order. For technical reasons we can't process vouchers after you've completed your order. Read more...